Category: bricolage
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The Co-Design of Business & IT Systems
Business analysts, change managers, and IT systems analysts are in a no-win situation. They are expected to understand myriad interpretations of the business strategy, reconcile conflicting viewpoints on how business processes work, and – somehow – define a coherent set of change objectives that pleases everyone. While the stakeholders of change each understand only a…
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Design as Bricolage.
The core problem of design is to use a problem-representation that can allow people to communicate the structures in their “mental jigsaw picture” to others.