Category: design
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Human-Centered Design
In the last few years, the terms human-centered and user-centered have become synonymous in HCI and IT design, with a focus on disciplines such as “user experience” and “interaction design.” Here I will argue that neither discipline really deals with the core issues of human-centered design. Human-centeredness in design involves designing technology artifacts, applications, and…
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Why is design improvisational?
Why is design improvisational? We talk about design as if it were fixed: as if there were one best way to design everything. We celebrate designers who produce especially elegant or usable artifacts as if they were possessed of supernatural powers. Yet design should be easy. It is the application of “best practice” principles to a…
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Improvising Design
Why is design improvisational? We talk about design as if it were fixed: as if there were one best way to design everything. We celebrate designers who produce especially elegant or usable artifacts as if they were possessed of supernatural powers. Yet design should be easy. It is the application of “best practice” principles to a…
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Design Methods as Performative Objects
Brown and Duguid’s (2001) concept of a “network of practice” has been niggling away at my consciousness. The idea is that a collection of people are enabled to understand each others’ work because of commonalities in practice, but not to the extent that a Community of Practice creates shared ways of framing and performing work:…
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Responsive Web Design
I manage the website for an Animal Rescue shelter. I have been struggling with the design of the site for some time now, as I have some users who are still using IE6 under windows XP (on an SVGA screen), some who want to view the site on their mobile phones, and some who have…
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On Realizing The Relevance of Actor-Network Theory
A recent emphasis on sociomateriality appears to have entered the IS literature because of discussions by Orlikowski (2010) and the excellent empirical study of Volkoff et al. (2007). Now that people have been sensitized to the literature on material practice, actor-network theory is classified as “tired and uninformative” [1]. Which leads me to wonder just…
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Organizational Forms Of Coordination
I have been working for a while on comparing the results from some very complex research studies of collaborative design in groups that span disciplines or knowledge domains. I was stunned to realize that I had different types of group activity depending on the sort of organization. By “organization,” I mean the way in which…
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The Potential of Interaction Design
While browsing and working on a recent paper, I mused on the missed opportunity of interaction design. Reading Terry Winograd’s (1997) From Computing Machinery to Interaction Design, I was stunned to see how visionary this was, in the context of contemporary HCI thinking which focused on interactions with computer screen interfaces (still, sadly, the main…
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Chapter 1 of Book Available
Chapter 1 for Improvising Design book has been uploaded. The first chapter discusses why we need better models and methods for design … and why design is improvisational. Doubtless, stuff will be shifted around a little, as I complete my write-up of research findings chapters. But this is a good introduction to why we need…
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Design as Bricolage.
The core problem of design is to use a problem-representation that can allow people to communicate the structures in their “mental jigsaw picture” to others.