Category: design
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Design as the Serendipity of Location
As I ruminate on design processes, I can’t help but reflect on the similarities between research methods, processes and outcomes, and design methods, processes and outcomes. I read an article which argued that there were two types of people: people with tidy offices and people with untidy offices1. Tidy-office people are organized and so can…
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Why The IKEA Font Matters
People have been commenting on the change of font used by IKEA for their catalogs since August, when the new catalog came out. IKEA had used the Futura font for 50 years, but made the decision to adopt Microsoft’s Verdana font this year. Apparently, because it translates well to numerous languages. Take a look at…
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Design as a trajectory of goal-definitions
The collaborative design of system solutions for wicked problems seems to follow a trajectory of goals, as the group’s understanding of the design progresses. The key to making (and evaluating) progress is understanding what triggers the changes in goal-direction. From my research studies, it seems that goal changes are triggered by breakdowns in individual buy-in…
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Improvising Design
This blog discusses how we design information system solutions for real-world problems. The focus of IS design has moved “upstream” of the waterfall model, from technical design to the co-design of business-processes and IT systems. This focus requires an improvisational design approach. IT-related organizational innovation deals with wicked problems. Wicked problems tend to span functional…